Guest Post: Is Your Pharmacy Software the Next to Shut Down?

It’s happening again. Independent pharmacies across the country are receiving notices that their pharmacy software is being phased out. Could yours be next? 

Take RX Dispense as an example. Recently, they informed clients they would no longer be supporting their software. Pharmacists scrambled to find replacements—a scenario that’s becoming all too familiar due to the pharmacy software industry’s growing consolidation. Major private equity firms like Blackrock and RedSail Technologies are behind many acquisitions, introducing higher prices and surprise fees, such as PioneerRx’s “usage fee” of 8.6 cents per prescription, including cash transactions!

If your current software provider has already been acquired by a private equity firm, it’s worth asking yourself one question: Can you trust their longevity or affordability? 

Don’t Be Pressured Into Quick Decisions

When your pharmacy software vendor sells to a large firm and starts pushing you toward another product they own, consider it a warning sign. Too many pharmacy owners switch without doing their homework, only to end up frustrated when faced with inadequate functionality, poor support, or another sudden shutdown. 

Why You Should Choose an Independently-Owned Software Provider

There are still a few independently-owned pharmacy software providers who are laser-focused on serving independent pharmacies—providers like Datascan. Family-owned since 1981 and run by a second-generation team (aged 47 and 39, and not near retirement!), Datascan offers a long-term solution that prioritizes service and transparency. 

Here’s why so many pharmacies trust Datascan:

• No Hidden Fees: With affordable pricing and no surprise charges, Datascan delivers value as well as transparency. 

• Robust Features and Updates: From compounding and LTC modules (included at no extra cost) to a cutting-edge delivery app, Datascan is packed with tools to support your business growth. 

• Proven Dedication to Independent Pharmacies: Their team’s commitment is reflected in hundreds of 5-star reviews and decades-long client relationships. 

The Risks of Consolidation 

Private equity-owned software vendors are profit-driven, often at the expense of independent pharmacy owners. Once acquired, you’re likely to see reduced support, higher prices, and limited transparency. And when the product is no longer a moneymaker for their investors, they’ll shut it down—leaving you scrambling for a replacement. 

If your current software isn’t meeting your expectations, ask yourself this—why stick with a provider who doesn’t prioritize your needs? 

Choose a Partner Who Puts You First 

It’s time to consider an independent solution built for pharmacies like yours. Datascan offers a complete software suite designed to help independent pharmacies thrive, not just survive. 

Stop overpaying, stop wondering if your software is next to go, and start exploring how Datascan can meet your needs. 

Your pharmacy deserves better—reach out to Datascan today and discover the difference of working with a team who truly understands and supports independent pharmacy.

Editor’s Note: Datascan is a PUTT member and active supporter in the fight for PBM reform. PUTT offers our partners and friends the opportunity to share information of interest or use to the greater PUTT network at the discretion of the PUTT Board.